Refund Policy

Last updated: April 2026

This Refund Policy applies to all purchases made through PromptMax at promptmax.io, operated by Code4Ads Ltd. All payments are processed by Paddle.com, our Merchant of Record.

1. 30-Day Refund Guarantee

We offer a full refund on all purchases within 30 days of the original transaction date, no questions asked. If you are not satisfied with your purchase for any reason, you are entitled to a complete refund within this period.

2. How to Request a Refund

To request a refund, please contact us at [email protected] with your account email address and your Paddle order or receipt number. You can also reply directly to your Paddle payment receipt email.

We will process your request promptly. Approved refunds are issued by Paddle.com and returned to your original payment method within 5–10 business days, depending on your card issuer or bank.

3. Contact

For any questions about this policy, please contact us at [email protected].

Code4Ads Ltd
5A Bear Lane, Southwark
London SE1 0UH
United Kingdom